At Asia99, your privacy is not merely a legal obligation — it is part of our commitment to every player. This document clearly explains what data we collect, why it is needed, how it is used, and the rights you hold as a user of our platform.
Policy Summary: Asia99 respects the privacy of every user. We only collect data that is strictly necessary, use it solely for the stated purposes, and never sell it to any third party. By using the Asia99 platform, you fully agree to the terms of this privacy policy.
Asia99 is committed to protecting the privacy and security of all users' personal data on our platform. This Privacy Policy is designed to ensure you fully understand how we handle your personal information — from the moment you register through every login and gaming session on our platform.
As a digital entertainment platform serving users in Malaysia, asia99 takes our data protection responsibilities seriously. All collection, storage, and processing of your personal data is carried out in accordance with strict data protection principles, and we are committed to being fully transparent in every aspect of how that data is handled.
This policy applies to all users of the Asia99 platform, including website visitors, registered members, and any party interacting with our platform through any medium, whether via web browser or our mobile app.
Asia99 only collects personal data that is strictly necessary to provide you with a quality and secure service. Below are the categories of data we collect and their sources:
Data you provide directly:
Data collected automatically when you use the platform:
KYC Note: Identity documents you upload for the KYC process are stored in a fully secured server environment with AES-256 encryption and are only accessible by staff specifically authorised for verification purposes.
Summary table of data collected:
| Data Category | Example | Resources |
|---|---|---|
| Identity | Name, IC, date of birth | Directly from users |
| Contact | Email, phone, address | Directly from users |
| Financial | Bank account number, e-wallet | When users top up funds |
| Technical | IP, device, browser | Automatically during use |
| Games | Betting history, wins | Automatically during gameplay |
| Communication | Support tickets, chat logs | When users contact us |
Every piece of data we collect has a clear and specific purpose. asia99 does not collect data merely to store it without use. The following are the primary purposes for which your personal data is used:
Asia99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are certain circumstances where we need to share some of your data with carefully selected parties, all of which are subject to strict confidentiality agreements:
Important: All third parties we work with are bound by strict data confidentiality agreements. They are only permitted to use the data received for the specific agreed purpose, and may not use it for any other purpose without explicit consent from asia99.
Asia99 uses a server infrastructure protected by multiple layers of security to keep your personal data safe at all times. Key security measures we employ include:
Your personal data will be retained for as long as your account is active, and for any additional period required by law after account closure. Once the mandatory retention period has expired, your data will be securely deleted or anonymised.
Asia99 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the Asia99 platform.
As an asia99 user, you have the following rights regarding your personal data. You may exercise these rights by contacting our customer support team or through your account settings:
You have the right to request and receive a copy of all personal data we hold about you.
You have the right to request correction of any inaccurate or incomplete personal data in our records.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer to another platform if needed.
Under certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.
How to Exercise Your Rights: To exercise any of the above rights, contact the asia99 customer support team via live chat within the platform. We will process your request within 14 business days and notify you of the action taken.
The asia99 platform is a service exclusively for individuals aged 18 years and above only. asia99 does not knowingly collect or process any personal data from individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you have reason to believe that someone under the age of 18 has registered on our platform, please contact our support team immediately.
In the course of operating the Asia99 platform, your personal data may need to be transferred to servers located outside Malaysia. Any such data transfer will be carried out in strict compliance with data protection standards and only to destinations with an equivalent or higher level of data protection.
The safeguards we apply to cross-border data transfers include standard data processing agreements, security assessments of storage destinations, and encryption for all data in transit.
Asia99 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, industry practices, or platform operational requirements. Any significant changes will be communicated to registered users via email or in-platform notification at least 14 days before taking effect.
The "Updated" date at the top of this page will always reflect the latest version of our Privacy Policy. Continued use of the asia99 platform after any changes are announced constitutes your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 working days after the inquiry is received. For more complex issues, we will provide a progress update within 14 business days.
Why Your Data Is Safe with asia99
Privacy at asia99 is not an empty promise — it is backed by proven technology and processes that protect the data of millions of users.
The same 256-bit SSL encryption technology used by international financial institutions. All data moving between your device and our servers cannot be intercepted or read by outside parties.
Your identity verification is processed through a secure, integrated KYC system. Your documents are only accessed by authorised staff and are deleted from the system once verification is complete.
Asia99 has never and will never sell, rent, or trade your personal data to advertisers or third-party data brokers for any commercial purpose.
Our security monitoring system operates around the clock to detect intrusion attempts, suspicious account activity, and any cyber threats before they can cause harm.
Asia99's security infrastructure is regularly audited by independent cybersecurity experts to ensure your data protection remains at the highest possible standard.
You have full control to access, correct, or request deletion of your personal data. Privacy settings and communication preferences can be easily managed directly from your account.
Your privacy and security are our priority. With 256-bit SSL encryption, an integrated KYC process, and a strict no-data-sale policy, you can play on asia99 with complete peace of mind.